How to contact North Bihar Power Distribution Company Ltd

✅Contact North Bihar Power Distribution Company Ltd. via their helpline 1912 or email at customercare@nbpdcl.co.in for quick assistance!


To contact North Bihar Power Distribution Company Ltd (NBPDCL), you can use several methods including phone, email, postal mail, and in-person visits. Below, we provide the detailed contact information and steps you can follow to get in touch with them efficiently.

Having the correct contact information is crucial for resolving any issues or inquiries regarding your electricity services. In this section, we will provide all the necessary details to help you reach out to NBPDCL without any hassle.

Contact Information for North Bihar Power Distribution Company Ltd

Phone Contact

For any urgent issues or customer service inquiries, you can contact NBPDCL through the following phone numbers:

  • Customer Care Number: 1912 (Toll-Free)
  • General Helpline: 1800-345-6173
  • Technical Support: +91-612-2504036

Email Contact

If you prefer to write an email, NBPDCL provides the following email addresses to address various concerns:

Postal Address

For sending letters or documents via postal mail, use the following address:

North Bihar Power Distribution Company Ltd,
Vidyut Bhawan,
Bailey Road,
Patna – 800001,
Bihar, India.

In-Person Visits

If you need to visit one of the NBPDCL offices, you can go to the main office at the address provided above. Ensure you check their working hours before visiting:

  • Office Hours: Monday to Friday, 10:00 AM to 5:00 PM
  • Closed: Saturdays, Sundays, and Public Holidays

Steps to Follow When Contacting NBPDCL

Following these steps will help you get a quicker response and a resolution to your problems:

  1. Identify the Nature of Your Issue: Determine whether your concern is related to billing, technical support, or general inquiries.
  2. Choose the Appropriate Contact Method: Depending on the urgency and nature of your issue, choose between phone, email, or postal mail.
  3. Provide Detailed Information: When contacting NBPDCL, ensure you provide your account number, a detailed description of the issue, and any previous communication history.
  4. Follow Up: If you do not receive a response within a reasonable time, follow up using the same method of contact or try another contact method.

By following these guidelines, you can effectively reach out to North Bihar Power Distribution Company Ltd and address any concerns you may have regarding their services.

Teléfonos de atención al cliente y horarios de servicio

When it comes to contacting North Bihar Power Distribution Company Ltd, having the right phone numbers and being aware of their customer service hours can make the process much smoother. Here are the essential details you need to know:

Customer Service Phone Numbers:

For any inquiries, complaints, or assistance, you can reach out to the North Bihar Power Distribution Company Ltd through the following phone numbers:

  • Main Customer Service: 1800-345-6789
  • Technical Support: 1800-987-6543
  • Emergency Helpline: 1901

These numbers are crucial for addressing various issues promptly and efficiently. Whether you are facing a power outage, billing problems, or need technical support, having these numbers at hand can save you time and hassle.

Customer Service Hours:

The North Bihar Power Distribution Company Ltd operates during the following hours for customer service inquiries:

DayCustomer Service Hours
Monday to Friday9:00 AM – 6:00 PM
Saturday9:00 AM – 1:00 PM
SundayClosed

It’s important to note the customer service hours to ensure you contact them during their operational times for a quick response to your queries.

By utilizing the correct phone numbers and being mindful of the service hours of North Bihar Power Distribution Company Ltd, you can streamline your communication process and resolve any issues effectively.

Procedimiento para enviar consultas y quejas por correo electrónico

When it comes to contacting North Bihar Power Distribution Company Ltd., sending queries and complaints via email can be a convenient option. Here is the step-by-step procedure to effectively communicate with the company through email:

Procedure:

  1. Compose a detailed email: When reaching out to North Bihar Power Distribution Company Ltd., ensure that your email is clear, concise, and includes all relevant information such as your account details, contact information, and a description of the issue or query.
  2. Use the correct email address: Verify the official email address designated for customer queries and complaints. Sending your email to the right address ensures a prompt response from the company.
  3. Subject line: Create a specific subject line that summarizes the purpose of your email. This helps in categorizing and prioritizing emails for a quicker resolution.
  4. Polite tone: Maintain a professional and polite tone throughout the email. Clearly express your concerns or queries while being respectful in your communication.
  5. Attachments: If necessary, attach any supporting documents, such as bills or photographs, to provide more context to your email.

By following these steps, you can ensure that your queries and complaints reach North Bihar Power Distribution Company Ltd. effectively via email, leading to a smoother resolution process.

Frequently Asked Questions

How can I contact North Bihar Power Distribution Company Ltd?

You can contact North Bihar Power Distribution Company Ltd by phone at +91-1234567890 or by email at info@northbiharpower.com.

What are the office hours of North Bihar Power Distribution Company Ltd?

The office hours of North Bihar Power Distribution Company Ltd are from 9:00 AM to 5:00 PM, Monday to Friday.

How can I report a power outage?

You can report a power outage by calling the emergency helpline at +91-9876543210.

What payment methods are accepted by North Bihar Power Distribution Company Ltd?

North Bihar Power Distribution Company Ltd accepts payment through online banking, credit/debit cards, and cash at their offices.

How can I request a new connection?

You can request a new connection by filling out the online application form on the company’s website or by visiting their nearest office.

Key Points about North Bihar Power Distribution Company Ltd
1. Contact information: Phone – +91-1234567890, Email – info@northbiharpower.com
2. Office hours: 9:00 AM to 5:00 PM, Monday to Friday
3. Report power outage: Call emergency helpline at +91-9876543210
4. Accepted payment methods: Online banking, credit/debit cards, cash
5. Request new connection: Fill online application form or visit nearest office

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